The next generation of Windows is Windows 11 and it will begin rolling out to consumers later this year. Ahead of the wider rollout, Microsoft has released a new app called “PC Health Check” to help users run compatibility tests on Windows 10 and prepare their device for the big upgrade.
There seems to be some confusion around this app and some people are seeing “This PC can’t run Windows 11” errors. A lot of users have reported problems when running compatibility tests with PC Health Check Tool, usually because of TPM 2.0 requirement and problems with existing software or hardware.
Windows 11 is designed to work on all modern hardware like Surface products, but it appears that the PC Health Check Tool is using a pair of switches that incorrectly reports the compatibility checks and return the results as “This PC can’t run Windows 11” even when the device is actually supported.
“While this PC doesn’t meet the system requirements to run Windows 11, you’ll keep getting Windows 10 updates,” the error message reads.
The false error message is reported because there are two floors of requirements for Windows 11. Microsoft says users can install Windows 11 if their desktop meets these hard floor/minimum requirements:
- CPU: Core >= 2 and Speed >= 1 GHz
- RAM: 4 GB
- Storage: 64 GB
- Security: TPM Version >= 1.2
- SecureBootCapable = True
In other words, 99.99% of CPUs are compatible.
The PC Health Check app is apparently checking your device’s compatibility against the recommended hardware requirements, which requires 8th Gen Intel & Ryzen 2000 series processors, with TPM 2.0.
The confusing error message is displayed only when the PC fails to meet the recommended requirements, but you can still install Windows 11.
Microsoft confirms “This PC can’t run Windows 11” error
Thankfully, Microsoft is aware of the report and is working on a fix.
A company representative confirmed that Windows 11 Health Check app will be updated in the coming weeks with more details on system requirements; hard and soft floors.
“We’re going to improve the PC Health Check app over the next couple of week,” the company said.
Windows 11 preview builds are planned for next week and Microsoft is hoping to address some of these issues later this week.
According to Microsoft, Windows 11 is designed for everyone and it’s compatible with modern hardware, so naturally, it will run smoothly on PCs shipped in the last few years.
Regarding the TPM requirement, Microsoft officials explained that PCs shipped in the last few years come with TPM 2.0 and they should meet the minimum requirements to run the operating system.
Microsoft is also believed to be working on features that will help you diagnose problems installing Windows 11 updates on PCs that are already running Windows 10.